Hygiene and sterile products are not returnable. Fabric products are eligible for a full refund/exchange within 48 hours (stockings, bracing, pillows, etc.). Regularly stocked products (other than hygiene, sterile and fabric) are refundable within 14 days: 25% restocking fee applies within 30 days. All returns require original packaging in new condition & original invoice. Custom orders are placed upon receipt of a deposit and are non-refundable. In the case product orders are cancelled prior to delivery, the deposit will be applied to shipping and restocking fees.
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